General Office Administrative Assistant
The General Office Administrative Assistant (GOAA) program prepares students to perform the duties typically found in an office environment. The program is designed to provide training in office technology and general office procedures. Students will learn principles of office organization, telephone techniques, equipment and supplies, handling meetings, mail procedures, and travel arrangements. Students will be introduced to personal management and collaboration software including email, calendar, contacts, and tasking features using Microsoft Outlook. Students will learn the advanced functionality of Outlook, including interactive task and calendaring functions, and practice group scheduling. This program also covers the principles and features of a database management system. Students learn to create and manage databases, and acquire skills and knowledge regarding data management and integrity, working with queries and forms, managing reports, using tools and macros, database and file management, analyzing and filtering data, relational databases, and linking databases to the Web. Using a leading presentation application, students will learn the skills and principles of effective digital presentations, covering topics such as planning, creating, editing, viewing, uploading, and printing. Students will also explore the principles and techniques of effective written business communication, as well as discuss, critique, and practice
business-writing strategies to produce email messages, letters, reports, and presentations, while developing critical thinking skills. In addition, students will learn word processing skills such as document creation, editing, formatting, table creation, graphics insertion, printing and file management, intermediate formatting paragraph techniques, document and table design, graphic features, mail merge, form development, macros, and collaborating with Workgroups. Students will practice creating newsletter layout, indexes, hyperlinks, and work with QuickBooks and spreadsheets.
Courses:
Word Processing
Messaging and Collaboration
Database Management
Office Equipment & Procedures
Graphical Presentations
Spreadsheets
QuickBooks
Business Communication
Career Development
Course Descriptions
Program Length
If you take one course at a time, you will complete the program in 40 weeks. If you elect to take two courses at a time, you will complete the program in 20 weeks.
Tuition: $3,495
At PCEd, we believe that money should not be an obstacle to getting the skills you need to pursue your professional goals. We offer a variety of Payment Options that are convenient, flexible, and affordable, to help you manage your cash flow and personal budget. Students who pay the total cost of their Diploma program before the start of their first course will receive an additional 5% discount! The cost of your program includes books, valued up to $500.00 in some programs, and any other materials we send you. All you need is a computer and an Internet connection! Note that there is a $75.00 deposit required when you sign the Enrollment Agreement. The $75.00 deposit is applied toward your tuition, and is fully refundable if you choose not to start your course or program. Please see PCEd? Refund Policy for details.
Course Descriptions
GE101: Business Communication
This course explores the principles and techniques of effective written business communication. Students will discuss, critique, and practice business-writing strategies to produce e-mail messages, letters, reports, and presentations, while developing critical thinking skills.
IT103/IT103.5: Database Management 2003 or 2007
This course covers the principles and features of a database management system, using a popular database. Students learn to create and manage databases, and acquire skills and knowledge regarding data management and integrity, working with queries and forms, managing reports, using tools and macros, database and file management, analyzing and filtering data, relational databases, and linking databases to the Web.
IT106/IT106.5: Graphical Presentations 2003 or 2007
Using a leading presentation application, students will learn the skills and principles of effective digital presentations. Topics to be covered include planning, creating, editing, viewing, uploading, and printing. Students will learn to create slides, include animations, and to add a variety of visual effects to slides. Students will make a presentation online.
IT107/IT107.5: Messaging and Collaboration 2003 or 2007
This course is designed to provide an introduction to personal management and collaboration software, including email, calendar, contacts, and tasking features using Microsoft Outlook. Students learn the advanced functionality of Outlook, including interactive task and calendaring functions, and practice group scheduling.
IT108/IT108.5: Office Equipment and Procedures 2003 or 2007
In this course, students will learn the principles of office organization, telephone techniques, equipment and supplies, handling meetings, mail procedures, and travel. Familiarity with a variety of office technologies, such as fax machines, copiers, and postage machines will be developed.
IT110: QuickBooks
In this course, students will learn to organize business finances, create invoices and reports, including payroll. Students learn to manage transactions: pay bills; print checks; track expenses; sell online; create customized estimates; and purchase orders.
BU113/BU113.5: Spreadsheets 2003 or 2007
This hands-on course presents the practical application of the concepts and features of a spreadsheet package using spreadsheet functionality. Spreadsheet design, creation, revision, formatting, and printing are covered. Additional topics to be covered include importing and exporting data using templates, using multiple workbooks, formatting numbers, printing workbooks, working with named ranges, managing charts and graphics, working with toolbars, macros, using auditing tools, collaborative tools, and hyperlinks. Students create and submit a variety of spreadsheets employing a wide range of functions.
IT102/IT102.5: Word Processing 2003 or 2007
This is a hands-on computer course designed to provide beginning through intermediate understanding of Microsoft Word. Topics to be covered include document creation, editing, formatting, table creation, graphics insertion, printing and file management, intermediate formatting paragraph techniques, document and table design, graphic features, mail merge, form development, macros, and collaborating with Workgroups. Students will practice creating newsletter layout, indexes, hyperlinks, calendars, tables, and web pages.
CD100: Career Development
In this course, students will prepare a resume, a cover letter, and a thank-you letter. They will acquire skills necessary to properly prepare typical pre-employment forms. Interviewing techniques are taught and practiced. This class will optimize a student’s potential for employment by developing skills in communication, business etiquette, problem solving, critical thinking, time management, and interpersonal skills.
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PCEd Career Programs
